Perfectly Snug

Getting Started

Everything you need to get the most out of your Smart Topper — guides, tutorials, and your personalized setup.

scroll

Before you start

Quick setup checklist

Three things to get right before your first night — it makes all the difference.

1

Use breathable sheets

If you can breathe through your fitted sheet easily, so can your Smart Topper. Do not place a mattress protector over the topper — even ones marketed as breathable will restrict airflow. 100% cotton or bamboo (percale weave is a great choice) or cotton flannel for extra softness all work well.

2

Orient the topper correctly

Place the topper with the diamond-weave side facing up. The manual controller should sit beside your pillow, and the fans should line up with the foot of the bed — or hang just slightly past it (half an inch or less is fine).

3

Plug in and power on

Plug it in, flip the power switch on, and you're ready to go.

4

Set up the app

The app is where you dial in your perfect temperature settings and enable scheduling and preheating. Watch the walkthrough video below, or read through the guide for step-by-step instructions.

App setup: Watch the video ↓ or Read the guide or Full PDF tutorial
✦ New to your Smart Topper?

Find your perfect settings

Answer a few questions and we'll recommend the exact app settings for your sleep style and current conditions — in under 2 minutes.

App Walkthrough

See the app in action

A quick video walkthrough of the Perfectly Snug app — installation, setup, and your first night.

Guides & Resources

Everything you need

In-depth guides for getting the best from your Smart Topper — cooling, heating, connectivity, and app controls.

Quick Start Guide

The PDF version of the paper instructions included with your topper — a quick setup reference to keep handy.

App & Manual Control Tips

Where settings are stored, whether your phone needs to be on, reconnecting, and how manual controls work.

Cooling Tips

How to get the most effective and consistent cooling performance from your Smart Topper every night.

Preheating Tips

Step-by-step guidance for a perfectly warm bed at bedtime — using the Scheduler and the right settings.

Scheduler & Auto Start/Stop

Set a sleep schedule so the Smart Topper preheats, starts, and stops automatically every night.

Full App Tutorial

A detailed PDF walkthrough of every feature and screen in the Perfectly Snug app — download and keep.

Connection Troubleshooting

Help with Bluetooth and Wi-Fi connectivity, phone compatibility, and pairing your Smart Topper.

Built-In Controls

How to use the physical buttons and power switch built into each side of the Smart Topper.

Foot Heater

How the foot heater option works and how to configure it for extra warmth at the foot of the bed.

Audible Feedback

The Smart Topper announces what it’s doing when buttons are pressed — useful for adjusting at night.

Cover Washing & Replacement

The Smart Topper cover is removable and washable. Learn how to clean it or order a replacement.

Downloading the App

How to find, install, and update the Perfectly Snug app on iPhone or Android.

More Manuals

Additional product manuals and reference documentation for the Smart Topper and accessories.

Still need help?

We're here for you

Can't find what you're looking for? A real person will get back to you — we love hearing from our customers.

Get in touch Looking for more? View all manuals →