Perfectly Snug

Getting Started

Everything you need to get the most out of your Smart Topper — guides, tutorials, and your personalized setup.

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✦ New to your Smart Topper?

Find your perfect setup

Answer a few questions and we'll recommend the exact app settings for your sleep style and current conditions — in under 2 minutes.

App Walkthrough

A quick video walkthrough of the Perfectly Snug app — installation, setup, and your first night.

Guides & Resources

In-depth guides for getting the best from your Smart Topper — cooling, heating, connectivity, and app controls.

Quick Start Guide

The PDF version of the paper instructions included with your topper — a quick setup reference to keep handy.

App & Manual Control Tips

Where settings are stored, whether your phone needs to be on, reconnecting, and how manual controls work.

Cooling Tips

How to get the most effective and consistent cooling performance from your Smart Topper every night.

Preheating Tips

Step-by-step guidance for a perfectly warm bed at bedtime — using the Scheduler and the right settings.

Scheduler & Auto Start/Stop

Set a sleep schedule so the Smart Topper preheats, starts, and stops automatically every night.

Full App Tutorial

A detailed PDF walkthrough of every feature and screen in the Perfectly Snug app — download and keep.

Connection Troubleshooting

Help with Bluetooth and Wi-Fi connectivity, phone compatibility, and pairing your Smart Topper.

Built-In Controls

How to use the physical buttons and power switch built into each side of the Smart Topper.

Foot Heater

How the foot heater option works and how to configure it for extra warmth at the foot of the bed.

Audible Feedback

The Smart Topper announces what it’s doing when buttons are pressed — useful for adjusting at night.

Cover Washing & Replacement

The Smart Topper cover is removable and washable. Learn how to clean it or order a replacement.

Downloading the App

How to find, install, and update the Perfectly Snug app on iPhone or Android.

More Manuals

Additional product manuals and reference documentation for the Smart Topper and accessories.

Still need help?

Can't find what you're looking for? A real person will get back to you — we love hearing from our customers.