So far have only used the cooling feature, it works great. At over 50% power you can start to hear the fan but it is still quiet and not at all bothersome. Haven't used it in the summer yet, but working great with outdoor temps in the low 80s and minimal AC use.

I had some issues with connectivity, and Perfectly Snug was extremely responsive and even talked me through it on the phone. I am really appreciating this topper, and my sleep has improved since using it. It's easy to warm up or cool down throughout the night as needed!

This was a splurge but worth every penny. I have night sweats nightly and it has ruined my sleep the past few years. I tried two other types of bed coolers and this is by far superior in every way! And I enjoy the control on my phone with the app. So easy and stressfree. Would give 100 stars if I could.

Omg!!! We sleep so much better now. No more night sweats, or waking up in the middle of the night. I recommend to everyone to buy this topper.

I love the topper it's a game changer!
I've used the heat with foot setting and also the cool blast feature! Worth the money!

My husband likes it cooler in the winter than I do. I get to have heated on my side and he can have cooler. It even has a foot warming setting. In fact, I manage the settings through an app where I set it to warm around the time I go to bed and then to cool a little when I'm asleep and then it warms again in the morning. When it gets hotter out I will change those settings to be cooler. When you have it set on the coldest setting the fan gets a little loud, but otherwise it's fantastic.

over the year we have tried just about everything to have a cool night's sleep this has checked all the boxes thanks

I suffer from neurocardiogenic syncope and one of my triggers for passing out is when I get overheated. I am a normal hot sleeper so since my diagnosis, I was in search of something that would help me not pass out in the middle of the night. I am happy to say that after a full month with Perfectly Snug I can honestly say that it has made a huge difference when I sleep. I am so much cooler. My husband also live it because he suffers from back pain and he keeps his side hot all the time so for him it is like sleeping on a heating pad!! Win win for us! Also, as a side note we have a temper pedic mattress with an adjustable base and this mattress topper hasn't changed the comfort of our bed at all! I am 100% satisfied with my Perfectly Snug mattress topper!

Recommended by a friend and thought we'd give it a try. Amazing! My wife was on board as soon as she realized it heat as well as cools.

Holy buckets, I love this topper so much! It is heaven to be able to finally sleep without being so hot! I love this and never want to be without it again.

I like the scheduling option in the app and I use it every night. There are manual buttons on the side of the topper if you don't want to use the app, but I've never needed to use them. I've had a good experience with the app. I haven't been disturbed by the topper in terms of noise or anything else while sleeping. The coldest I've set it is -4 and that is great for my main sleep period. I like the option of being able to set a sleep and wake time, so you can have it a different temperature as you're falling asleep, and as you're waking up. That has created a very seamless transition from wake to sleep and sleep to wake for me. I've noticed that I tend to change my preferred temperature settings, I don't always leave it the same. I just go off how I'm feeling that night and adjust it accordingly.

The one thing I did notice is that it has made my mattress/bed feel slightly firmer. I'm a side sleeper, so that's a little challenging for my hips and shoulders, but I love this thing so much I will never give it up. I refuse....But I'm looking into if I could put some softer foam under it or some kind of contoured pillow....something to change the support for side sleeping. This might not be a problem for others, it depends on what mattress you have under it.

Overall, I love it so much. I'm so glad I bought it, it's worth every penny. And the customer service has been great! They are very kind and helpful.

I’ve been waiting for this for years: effective cooling, no monthly fees, good tech, comfortable and affordable compared to the competition. I won’t have to set my home cooling to 64 anymore (Texas here) at bedtime so should save money as well; do not hesitate to buy

Had 2 different Chili pads over 10 yrs , both broke down . Try ing something different so far great, i am a hot sleeper, this is cooling great so far, this summer will be the real test . I have high hopes.

I wanted to get Perfectly Snug as a Christmas gift for my wife. It was a bit more expensive than what I had budgeted so I was waiting to check out. The President of the company (and designer) reached out and contacted me (presumably because I had a smart tower in my cart for an extended period of time without checking out.). He offered to answer any questions I had and talk with me. I told him that I planned to get this for my wife and why it was still in my cart, etc and he watched for my order to make sure they could get out to me before Christmas.

Now that we’ve been using the Perfectly Snug smart topper for almost a month, I can say my wife and I both really like it. It is comfortable, and this time of year it’s nice to get in to a warm bed. I also tested out the cooling features, and wow! This summer when the weather turns warm, we’ll be just as comfortable!

I was hesitant to spend this amount of money on a mattress topper. Ms Dusty, and Jason were VERY patient with me as I asked question after question. Ended up purchasing the dual control (?) Cali King. I am extremely happy to report NO MORE HOT FLASHES during the night for my wife! Completely worth it. Thank you so very much!

I sleep so hot, it’s almost impossible to get a good nights rest. Perfectly snug has changed that. I can finally get a good nights rest without freezing my spouse out. And the customer service is truly outstanding. Special shout out to Dusty for helping to make my perfectly snug experience a great one.

We have had this for a couple of months and are happy with it. The cooling feature is great. The heating feature is not as powerful as I would like it to be but still better than nothing.

Made a positive impact on my first night of sleep

I have always run hot with sleeping since I was a teen and I am in my mid 30s now and the perfectly snug sleep topper helps so so much. Wish I had it years ago. It really improves my sleep.

I hesitated for months to purchase because of the price until a friend said you spend 8 hours a day in bed. I decided to bite the bullet and buy it and I sleep SO MUCH better. I sleep hot and it’s a game changer

After researching many different mattress toppers, we are so glad we chose the Perfectly Snug. My husband runs hot and I run cold, so we appreciate the fact that we can have two completely different settings with no subscription base. The fan makes noise but is barely noticeable. Love it!!

I've had my topper for about a year, and I can officially say it is perfect. I used to wake up drenched in sweat every night, even with a fan blowing on my face, but not since splurging on the Perfectly Snug! I love it! So grateful! Maintenance-free, no chance of leaking. One of my favorite aspects is that I can still pile high with all my cozy blankets (which help me sleep), but I never overheat. Also, the physical buttons right on the side of the thing! No searching for a remote in the dead of night. If you can spring for it, I 100% recommend this thing! The app could use some work, but the pad is so amazing I almost don't even care!

I take a chemo medication and my side effect is I am always hot. For 6 years now I have been sleeping with a fan on but I still awake in the middle of the night . I recently tried a bedjet but it just blew up the sheets and I hated having that big hose showing on my bed.
Then I found this. It only took a couple of days to get the temperature right but once I did I was amazed. This thing is a game changer. I haven’t woken up once and I don’t have to sleep with the fan on. You can barely hear it when it’s running even full blast and you can’t tell its on the bed. So happy I can sleep like a normal person again! I highly recommend!

Game changer. I rarely wake up on fire anymore. The mattress keeps me cool at different settings throughout the night. Expensive but worth every penny and great investment if you like to sleep uninterrupted.

When purchasing a product of this price point you want to make sure you have done your homework. So you do your best to compare and contrast the different choices out there. You read the promotional materials and various reviews and then make an educated decision.

The mattress felt and worked exactly how Perfectly Snug described it in their advertising. My issue was sleeping too hot, in particular the area between my back and the bed. With 10 levels of air volume advertised, I figured this mattress would do the trick. The first few levels of air volume seem like little to nothing when I first turned it on, but it is amazing what even a little airflow will do as you lay down on it. The cooling worked for me even at the lower levels, which was a bit surprising. Also having the little buttons on the side of the mattress is a terrific feature. You can adjust( without lights or phone) by feeling for the buttons and a little voice tells you what level you are on. This is a needed feature in my opinion.

I I had some questions and they promptly got back to me and helped me resolve.

So bottom line through my experience is that they are a top notch company with a terrific product. I highly recommend.

This mattress topper lulls me to sleep when I wake up at 3 am and after a month my sleep is rarely interrupted by 3 am thoughts. I highly recommend perfectly snug.