What Real People Have to Say

Don't just take it from us, here's what real people  have to say about the Smart Topper.

Customer Reviews

Based on 142 reviews
85%
(121)
15%
(21)
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"Best Purchase Ever"

First thank you for the amazing product. I purchased the Split King topper with the intent of trying it and sending it back as my wife did not want to spend the money. After one week of sleeping on the mattress topper she has proclaimed it's the best purchase I have ever made, so thank you for keeping me out of the dog house.

That is a strong endorsement Richard, thank you for sharing that! Wives all over North America would agree with your wife on the cooling power of the Smart Topper, and Husbands all over the world are breathing a sigh of relief with you, knowing what it is like to be steps away from the dreaded dog house! :-) We appreciate you and the fact that you took some time to leave a review. Very glad you guys are sleeping better!

Do not regret purchasing

I wake up hot in the middle of the night, even during the winter. This product really helps with that! It did take about a week of adjusting to see what I like but I think I have found the sweet spot. I like that it doesn't blow hot air when warm setting is on. It just gets the bed toasty. Also, the mattress topper is actually quite comfortable for me.

I do wish the app was more functional. I would appreciate being able to customize the temp by the hour or have more control than what is offered. Also, I don't know if it "automatically adjust your body temperature"... Sometimes I'm hot and can't feel the air so I lower it to -10 just to hear if it's working. Also, FYI, your bedsheets will need re-adjusting everyday!

MJL, we sincerely appreciate you aking the time to leave us a review. Sorry about the app not working great for you, we are working on an update for that and it will push automatically to your phone so that should solve any 'buggy' experiences you are having. We are glad that it is keeping you cool and comfortable. Thank you for being a Perfectly Snug customer!

I hit the jackpot!

My only regret is not finding this sooner! I am a very hot sleeper and constantly in and out of the bed sheets all night long. This causes me lack of sleep and tiring days. Since I bought this mattress topper I have not removed my bed covers off of me. It’s like having an air conditioner in your own personal space. I love this and just wish I could travel with it! I highly recommend it to anyone looking for a cooler nights sleep. I wanted something electric with no water or loud blowing fans. The noise level is soothing at the high setting. Otherwise you can’t even hear it running!

Tracy, thank you so much for this incredible review. There are a lot of people out there dealing with sleep temperature issues that will benefit from your opinion. Maybe we should get all of the hotels out there to buy them for their beds so no matter where you go you could have a Perfecly Snug keeping you cool at night! We will get to work on that one. :-) We appreciate you, thanks again.

Game changer

I sleep better if I have a blanket on top of me. Something from childhood I guess. Anyway, these past several years it has been too warm to sleep that way (summer with A/C cranked up and winter with the heat turned off and the window open). Now that I have the Smart Topper, I can. It takes some time to find the right setting. I have only had it for maybe a month but it has helped me tremendously with sleep. I am looking forward to it working well this summer and not having to crank up the A/C so high. Thank you for inventing this.

Linda, we love hearing this from our customers so thank you for sharing. We agree that sleeping at your perfect temperature is a GAME CHANGER, well said! We are happy to hear you are sleeping better and ready for the summer. We appreicate you.

I’m sleeping!

This has been such a help to me. Menopause has not been kind( had not slept in over two years ), but I’m getting consistent sleep now thanks to Perfectly Snug. It is an investment but worth every dime.

Emily this is incredible! We hate hearing that you have suffered from bad sleep for over two years and are glad that those days are over. We hear from women going through menopause all of the time and have a lot of empathy for what that puts the body through. Glad that Perfectly Snug can provide some relief from the symptoms. We appreciate you and the fact that you took a few minutes to write a review.

Wonderful!

I used an Ooler mattress topper for the past two years before it stopped working. I knew I wanted to replace it as the temperature control of my mattress is important for me to stay asleep. Before rebuying the Ooler, I decided to do some online searching for other toppers. Perfectly Snug became my replacement for several reasons. I really didn’t like having to do monthly water replacing and water treatment in the control unit along with remembering to run the ultraviolet cycle to keep the water in the mattress from becoming moldy. Then twice a year the water in the mattress topper had to be totally drained and replaced. No more maintenance at all now! In addition, there are no water channels in the topper to feel and no risk of a water leak as the cooling is done with air. The fan in the Perfectly Snug Smart Topper is so quiet, I rarely hear it at all. The fan in the Ooler was much louder, but to be fair, it was like white noise and didn’t interfere with my sleeping although it could be a hindrance with those sensitive to noise while trying to sleep. Although pricier than the Ooler, I still prefer the Smart Topper for all the above reasons. I also think my replacement will last more than two years. And I don’t need a bulky control unit sitting on my floor taking up space. I can also adjust the temperature of the topper in the middle of the night with a quick toggle of a switch on the edge of the topper rather than getting a blast of blue light from my phone as I enter the Ooler control app. All in all, I really love my Smart Topper and highly recommend it.

Christine, this is some great feedback. We hear from a lot of consumers that have tried water-based cooling pads and didn't like the fact that there was maintenance and in many cases leaking. The best part of your review is knowing that it is making a difference in your life. We appreciate you as a customer and for taking the time to leave these very thoughtful comments.

Great temp control, but really firm!

Really comfortable for this hot sleeper. I have the fan on the top speed most of the nite. The topper is very firm and may not work for everyone.

Donald, thanks a lot for taking the time to send us your comments. We are sorry that it firmed your bed up, hopefully, the temperature control is more valuable than the loss of comfort in the long run. We sincerely appreciate you giving us a shot. :-)

Works Great

Working great so far. Has been very good at keeping me cool and my wife warm during the night. Only issue is with the app - would be nice to have it work on two (or more) devices without one overwriting the other. Other than that love the fact that there is no water to fill or worry about leaking or growing algae, the ability to move temp up or down during the night with a simple button press and quiet operation.

Joseph, THANK YOU for taking the time to let us know what you think and we appreciate the feedback on the app and are working to continuously improve that aspect of the product. Many of our customers tell us about the negative side of having a water based system so we can understand where you are coming from. Now you have a system that will keep you cool and requires NO MAINTENANCE! :-)

Amazing Technology

Great control of cool and heat throughout the night. Great biohack to facilitate core body temperature regulation. Highly recommend. Almost bought an 8Sleep before realizing all the poor reviews in regards to leaks. Very glad I did not.

Daniel, thank you so much for your feedback, we really appreciate it. Nobody wants to have water leaking into their bed or on the floor so we are glad you found Perfectly Snug! Sleep well!

Great at cooling...texture is meh

So far after a few weeks both the wife and I are waking up less often with that feeling of being too hot. However, I do not love the texture of the topper. It was distracting to being with but I am becoming more accustomed and it bothers me less - wife doesn't even notice.

Brandon,

Brandon, THANK YOU for taking the time to send us a note. I had the same experience. My wife and I could feel that mesh when we first got the topper because we touched it thinking that it could be an issue. But when we had slept on it for a few nights, we didn't even notice it. Plus the cooling is way to good. to let it bother us :-) Sleep well Mr. Hobbs.

S
PR and Gifted Smart Topper
Sophie Uliano
AMAZING PRODUCT

I am obsessed with the Perfectly Snug topper. It gets 5 stars. It’s changed my ability to sleep. As a post menopausal woman, getting hot at night was a huge issue. No more. There are so many outstanding features, that it would take too long to go into all that now. But get one…you won’t regret it.

Thank you Sophie, we are very happy that the product is doing its job. We hear that a lot from women in the various stages of menopause. Sleeping hot can be a real problem and rob you of a better quality of life, we are glad that you solved that problem for yourself.

Oh do I sleep well on this

This is a great matress topper keeping me cool in the summer and warm in the winter. Worth the expense for a great nights sleep….

Thank you for taking a few minutes to share your thoughts Eddy. Glad you are sleeping better!

Super satisfied with the topper!

Overall, we love our two zone topper. I really like the heating and cooling itself and the features like scheduling and different sleep stage settings. The app is simple but functional. I would definitely recommend this to anyone who wakes up sweaty/hot or can't fall asleep due to being cold.

Lorelei,

We love hearing news like this, we are very glad you love the features of our smart topper! We really appreciate you taking the time to leave us a few comments. :-)

Coolest topper

We love this topper! Keeps us cool on the hottest nights and days (nightshifter!!). We both sleep so much better now!

Gina, THANK YOU for taking a minute to leave us a review, we really appreciate it. Very glad you are sleeping cooler on the hottest nights!

I don’t sleep hot anymore!

I was honestly pretty skeptical ordering this. I did a lot of research, comparing this to water based bed cooling solutions. The water based solutions had a major flaw, leakage. To the point where the main water based company stopped providing lifetime warranty and forced a subscription to help pay for replacements.

This resulted in me ordering this mattress topper instead, and I am ecstatic at how well it has worked for me. I no longer sleep hot, and my wife can be warm at the same time. It is a bit on the expensive side, but good sleep is invaluable to me. Be sure to use lower thread count cotton/bamboo sheets so the air passes through better. It didn’t work on my high thread count polyester sheets at all (turned into a big balloon).

Also I don’t want to forget to mention, the team went above and beyond to help me get my order within a tight timeline. Thank you very much!

Eddy,
We are so happy that you are sleeping better and that your wife can also sleep at her perfect temperature. We really appreciate you taking a few minutes to share your story. Sleep well and dream big!

Perfectly Snug Smart Topper Team

Our Third Perfectly Snug

We love Perfectly Snug - highly recommend. We just purchased our third - each family member keeps wanting one. This latest one is for our daughter living without air conditioning in a dorm room in San Diego. While it's stuffy and a bit warm in her room, and my daughter's roommate is struggling to sleep due to the higher room temperature, my daughter sleeps perfectly - actually said she was cold the first night.

JERRY!!!!!

Can't thank you enough for the review and we are very happy that you guys are enjoying the product. I have been in the mattress industry for about 35 years and have not come across anything that does this good of a job! You are a great Dad, my son just went to college and I am not shipping him one just yet. :-).Thank you for taking the time to leave us a message, we really appreciate it!

Mark Quinn
Chief Marketing Officer
Perfectly Snug Smart Topper

Great for a hot sleeper

Wife always wakes up multiple times in the night because she is too hot, seems to be working.. only slept on it for a week so far

Better than water based systems

I had a chili pad then an ooler and was thinking of buying a sleep 8. My systems all had leak issues and also I was not on board with cleaning it monthly.

I wanted this air based system but was worried it would be less efficient than water, but I’ve been impressed.

It’s much quieter than the water based systems. And no box on the floor.

The pad is ok to sleep on, not negative but not as comfortable as sleeping on my fav mattress, but i don’t regret it. Im overall happy and feel I made the right decision.

Temperature regulation systems in general are life changing. This one fits my needs better than the others.

Expensive; really does work as advertised; a lot of minor flaws.

The Smart Topper has offered some improved to my sleep comfort, although there are a few areas that could really use improvement, especially considering its price. The quick cooling and heating are impressive, and the scheduling feature is very convenient. However, the lack of firmness options and the overly soft, squishy feel were minor drawbacks for me, as I prefer a firm surface for sleeping.

My first main concern was the incredibly short electrical cords, which severely limits access to even nearby bedside outlets.
The app's usability had a learning curve, but the scheduling feature is very beneficial. Although the product claims to adjust temperature based on sensors, this function didn't seem noticeable or clear.

While the manual adjustment buttons are a highlight, they have a major flaw. Using them permanently overrides preset temperatures, affecting all three preset time windows. This needs refinement for quick, temporary adjustments, because it takes some effort to get your settings to your liking, and even then, not every night is the same and sometimes you just need a quick adjustment without ruining or preset baselines. Additionally, the footwarmer feature can only be controlled via the app, which is not very helpful.

Overall, I'm fairly happy, though certain considerations could have made it an even more exceptional product.

Great nights sleep.

With the topper, I can cool my sleep environment without having to lower the temperature of the entire house. Sleep so much better now.

exactly what we needed

This is exactly what we were look for. Perfect for cooling down from hot flashes. The operation is quiet white noise, and has never disturbed our sleep. At the low setting, the sensation is one having fresh cool sheets, but all night long. At the higher setting, it will cool you down, or keep you cool if you are running hot. The pad is the right degree of firmness/softness. We are very comfortable sleeping on it. I recommend buying the same size as the entire mattress you will using it on. It’s too thick to use on only one side of a queen size mattress. Money well spent for improved sleep.

A gift from the high heavens

My wife and I are quite hot sleepers. We both tend to toss and turn seeking the cool part of the mattress, and she often wakes up sweaty. Not the case since we installed the perfectly snug topper. It’s a relatively subtle level of cooling, and I think where it shines is the amazing ventilation it offers. Zero warm spots. We’ve both been sleeping throughout the night, and also increased our house temp up two degrees saving on the AC bill. We were deciding between this and the 8sleep, but ultimately so happy we went with the air tech. We weren’t too keen on the 8sleep monthly subscription, and also the fact that we sleep with our cat (worried about claws puncturing water bladder). I can’t recommend this topper enough. It’s transformed our sleep hygiene for the better, and we’re both much more alert during the day because of it. Expensive, but well worth it to us!

ADAM YOU MADE OUR DAY!!! Thank you so much for this awesome review and I know how you feel. My wife and I got ours on the bed and could not believe how great it allowed us to sleep. I have been in the mattress industry for over 35 years and this product is awesome which is why I agreed to take on the role of Chief Marketing Officer. :-) Thank you so much for taking the time to share your story. Enjoy the rest of your summer sleeping cooler than your neighbors. :-)

Mark Quinn
Perfectly Snug

Cools as Advertised

The product does work to make you cooler. However, I returned it because I didn’t find the topper as comfortable as my memory foam bed. Also, if the fans could be a little quieter that would be a great enhancement. The company was very responsive and good to work with through the whole process. If you are on the fence, give it a shot!

Best sleep ever

I finally sleep the whole night through. No more tossing and turning, blankets on, blankets off. Now the blankets stay on the whole night. Hence your slogan Perfectly Snug!

Air conditioning for your bed

I really like the gentle airflow that comes from my Perfectly Snug mattress topper. It feels like having little fans built into the bed, rather than an icy cool feeling. The app is easy to uses dark mode, in case you have to use it in the middle of the night. But you can also adjust the temperature up or down using the buttons on the side of the topper. My favorite feature is the burst, which allows you to get high speed airflow for a set number of minutes. Setup was super easy, and the power cords sit behind my mattress - so no bulky equipment added and no maintenance. Most of the time, I don’t hear the Perfectly Snug at all. When it’s on burst mode, or changing temperature drastically (ex. from 0 to 7), it sounds like a standard fan.

Only a few cons. First, I end up fishing for the buttons for a while between my sheets in the middle of the night - they’re not that easy to feel. Secondly the grid is not comfortable to sleep on. I ended up adding a thin, porous mattress cover that’s about 1 inch thick. I sacrificed a bit of airflow (and maybe the sensors), but the trade off was worth it. Lastly, the topper is pretty firm. I have a medium firm mattress and use about a 3 inch pillow top pad. I had to remove the mattress topper to use this. Even without a mattress topper on my bed, this feels much firmer than my mattress. I’d really love the ability to choose the firmness since it won’t work with a mattress topper.

Testimonials

Brent and Adina

Jessika

Pam