Don't believe us?

...here's what real people have to say about the Smart Topper.

Customer Reviews

Based on 185 reviews
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(159)
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Awesome!

I was hesitant to spend this amount of money on a mattress topper. Ms Dusty, and Jason were VERY patient with me as I asked question after question. Ended up purchasing the dual control (?) Cali King. I am extremely happy to report NO MORE HOT FLASHES during the night for my wife! Completely worth it. Thank you so very much!

Hello, Mr. Chavis! Thank you so much for this fantastic testimonial. We are delighted to hear that your wife is experiencing such relief! Please give her our regards, and reach out to us at any time if you require further assistance.
~Dusty

Excellent product and service

I sleep so hot, it’s almost impossible to get a good nights rest. Perfectly snug has changed that. I can finally get a good nights rest without freezing my spouse out. And the customer service is truly outstanding. Special shout out to Dusty for helping to make my perfectly snug experience a great one.

This is wonderful to hear, and thank you so much for your kind words! Remember you can always reach out if you require assistance. Happy sleeping!

Glad we made the purchase

We have had this for a couple of months and are happy with it. The cooling feature is great. The heating feature is not as powerful as I would like it to be but still better than nothing.

Thank you so much for your feedback, Dawn! We take it all into account for future development. (Just in case it helps - You may have done this already, but one tip is to make sure the Smart Topper is set to preheat by using the scheduler and leaving the Topper switched 'on' at the manual control, so it can start an hour before bedtime. If your covers are also good and snug, this will give you the best experience with this feature.) Have a lovely day, and if you have any questions please let us know!

Made a positive impact on my first night of sleep

So glad to hear it, Carrie! Thank you for the feedback.

love it, helps my sleep so much

I have always run hot with sleeping since I was a teen and I am in my mid 30s now and the perfectly snug sleep topper helps so so much. Wish I had it years ago. It really improves my sleep.

This is amazing to hear Elizabeth, thank you so much for the wonderful feedback. Merry Christmas!

Best thing ever!

I hesitated for months to purchase because of the price until a friend said you spend 8 hours a day in bed. I decided to bite the bullet and buy it and I sleep SO MUCH better. I sleep hot and it’s a game changer

Yesss, Debbie! We are so thrilled to hear this! Thank you so much for your wonderful testimonial, and thank you to your friend who encouraged you to invest in your sleep.

Perfect!

After researching many different mattress toppers, we are so glad we chose the Perfectly Snug. My husband runs hot and I run cold, so we appreciate the fact that we can have two completely different settings with no subscription base. The fan makes noise but is barely noticeable. Love it!!

This is so, so good to hear Candie. Thank you for the feedback! One of our favourite kinds of testimonial is when husbands and wives are both able to sleep better, even though their needs and preferences are different. Thank you again, and we hope you enjoy many years of sleep to come!

I've had it for a year

I've had my topper for about a year, and I can officially say it is perfect. I used to wake up drenched in sweat every night, even with a fan blowing on my face, but not since splurging on the Perfectly Snug! I love it! So grateful! Maintenance-free, no chance of leaking. One of my favorite aspects is that I can still pile high with all my cozy blankets (which help me sleep), but I never overheat. Also, the physical buttons right on the side of the thing! No searching for a remote in the dead of night. If you can spring for it, I 100% recommend this thing! The app could use some work, but the pad is so amazing I almost don't even care!

Thank you so much for this great feedback, Eve! We are so happy to hear you're enjoying your Smart Topper. We completely agree, stacks of cozy blankets are vital. Thank you again, we really appreciate you taking the time to share your experience with others!

Best thing ever

I take a chemo medication and my side effect is I am always hot. For 6 years now I have been sleeping with a fan on but I still awake in the middle of the night . I recently tried a bedjet but it just blew up the sheets and I hated having that big hose showing on my bed.
Then I found this. It only took a couple of days to get the temperature right but once I did I was amazed. This thing is a game changer. I haven’t woken up once and I don’t have to sleep with the fan on. You can barely hear it when it’s running even full blast and you can’t tell its on the bed. So happy I can sleep like a normal person again! I highly recommend!

This is absolutely wonderful to hear, thank you so much for sharing your testimonial with us. We appreciate you taking the time. Stories like yours help others who are suffering from temperature related sleep disturbances find us--- it's very kind of you. Feel free to reach out if you ever need anything! On behalf of the entire Perfectly Snug team, wishing you a swift and full recovery.

Finally sleeping again

Game changer. I rarely wake up on fire anymore. The mattress keeps me cool at different settings throughout the night. Expensive but worth every penny and great investment if you like to sleep uninterrupted.

Thank you so much for the amazing feedback, Isabelita! Cheers to less in the night - that is the goal and we are extremely glad to hear it's working well for you as intended. Please feel free to reach out if you ever need anything from us. Have a lovely day!

Outstanding Customer Service & Product

When purchasing a product of this price point you want to make sure you have done your homework. So you do your best to compare and contrast the different choices out there. You read the promotional materials and various reviews and then make an educated decision.

The mattress felt and worked exactly how Perfectly Snug described it in their advertising. My issue was sleeping too hot, in particular the area between my back and the bed. With 10 levels of air volume advertised, I figured this mattress would do the trick. The first few levels of air volume seem like little to nothing when I first turned it on, but it is amazing what even a little airflow will do as you lay down on it. The cooling worked for me even at the lower levels, which was a bit surprising. Also having the little buttons on the side of the mattress is a terrific feature. You can adjust( without lights or phone) by feeling for the buttons and a little voice tells you what level you are on. This is a needed feature in my opinion.

I I had some questions and they promptly got back to me and helped me resolve.

So bottom line through my experience is that they are a top notch company with a terrific product. I highly recommend.

Awesome Jeff, thank you so much for this thorough and thoughtful review! We are so glad to hear the Smart Topper is helping you sleep better, and that even minimal airflow does the trick. Thank you again for sharing! Feel free to reach out if you ever need a hand with anything.

So much better than sleep 8 or the blowy sheets

This mattress topper lulls me to sleep when I wake up at 3 am and after a month my sleep is rarely interrupted by 3 am thoughts. I highly recommend perfectly snug.

Thank you so much for sharing, Mark! We are thrilled to hear your Snug Topper is helping you overcome insomnia!!

Finally, sleeping well!

I have struggled with poor sleep due to being too warm. My Perfectly Snug twin XL mattress topper sits nicely under my fitted sheet and offers me just enough cooling for my sleep to have markedly improved!

Thank you so much for the awesome feedback, Kelly! We are so glad to hear you are sleeping better. :)

Better than expected

My 14-year-old sleeps hot so does my wife. I bought two units for the family and everybody is really happy.

That is great news John, thank you so much for the wonderful feedback. That's the goal!

Amazing

We bought two, both a King and a twin for a child with Graves Disease (sleeps very hot). I can’t believe how much these have improved our bed experience. My wife sleeps cold and I am always hot, problem solved immediately.

I was skeptical of the fan noise, but they are very quiet, haven’t woken me up or bothered anyone. Not changing water line other products is a plus and the tiny fans in the corners don’t get in the way and aren’t noticeable.

Strongly recommend from a natural skeptic

We are absolutely warmed and thrilled to hear this our Smart Topper was able to help you and your family to sleep more soundly. Thank you so much for sharing this testimonial with us, and with anyone who may face similar health challenges that impact sleep. Have a wonderful day, and thank you again for the feedback!

Best Cooling mattress pad

Of all the cooling mattresses I've tried, this one is hands-down the best. The fan keeps me cool all night, so I sleep soundly

Thank you for the review, Janet! We're so glad we were able to help you get some soothing and deep sleep. Feel free to reach out to us again if there is anything we can help you with! :)

Exactly what I was looking for

Spent a long time online weighing up the pros and cons of the different actively cooling mattress toppers. Perfectly snug’s internal fan system looked to be more reliable than water based systems, but without the bulky footprint of the bed jet.

1 week in and we’re loving it. The physical switches are easy to use so have barely touched the app. It’s maybe a little more firm than we were expecting so just be ready for that, but I’m not waking up hot and for that I’m so grateful.

It’s well made and appreciated the rapid delivery of the order as well. Would definitely recommend

Hi Dave! Thank you so much for this wonderful review. We are so glad to hear you are keeping cool and your Smart Topper is helping you both sleep better. That's what it's all about. Here's to many happy sleeps to come! :)

Absolutely AMAZING!

I was constantly going to bed cold and waking up in the night hot. This has solved the problem! It is so easy to operate and make quick adjustments during the night.

This is amazing!! We love hearing how different sleepers have their temperature woes solved by their Perfectly Snug. The ability to warm up your bed to comfy cozy without worrying about waking up boiling hot is an absolute game changer for so many people. Thank you so much for sharing your experience with us, and happy sleeping! :)

Hot no more

So thankful that I found your product. I just wish I had found it before I bought a tempurpedic mattress.
I just love your topper, best purchase I've made in along time.

Thank you so much for sharing your experience, and we are thrilled to hear we've been able to help you enjoy some cool and refreshing sleep. :) Here's to many happy sleeps to come!

Cooling Comfort

I had a 10-year old dual temp topper from sleep number. It had the side vent and bulky under bed unit and it was good enough for the past 10 years until it just wasn’t cooling enough for me anymore. I always disliked the side vent and how it looked. Then I found perfectly snug and what a game changer. I was worried at first that my feet would always be cold since the vents were down by my feet but somehow that’s not the case. No ugly side vent and now what feels to me to be a consistent cooling all night. I’ve only used it now for about a week and haven’t tried the heating aspect yet nor have I made use of its smart features via the app. I’ve just been turning it on/off via the manual switch because maintaining a consistent cool is most important to me. I will say one concern is that the manual switch gets a little hot when left on during the day so I’ve been turning it off. Otherwise I’m enjoying the topper so far and like the fact that I can use it for 30 days to make sure it’s what I want/need or I can return it.

Thank you Kendra! We appreciate you giving Perfectly Snug a try and are very happy that it is a GAME CHANGER for you! :-)

The Name Says It All

I found the Perfectly Snug mattress pad after years of dealing with hot sleep. I tried water filled mattress pads and they just were not that comfortable and quite a lot of maintenance. When my Perfectly Snug topper arrived I was surprised it was so easy to set up. Just position and plug in basically. It is super comfortable for me and very quiet. I can't hear the fans on level 5 or 6 at all. My only problem was my mistake. I ordered a Twin XL for only one side of a king size bed of which I sleep in alone and find the topper is much higher than my mattress, about 3 inches, so when I sleep, my arms and legs can hang off it. I contacted support and they graciously offered to exchange with a full size which is much wider and will solve my problem. I was only charged the price difference and they said I could keep the Twin until the Full came because my sleep is much better and cooler and I hated to go without. The Full is on its way. Yay!
I also don't use the app since the topper needs to be turned on to connect. At that point I'm already there so I can adjust manually. I also found out it doesn't come on until you choose a temp. It will be the same that you left it on when you turned it off, but you have to push one of the buttons. I don't remember seeing that anywhere. I also don't know if the topper automatically shuts off after a certain amount of time. I am sure someday I'm going to leave it on all day....
All of that is small compared to the comfortable cool sleep I have now and would highly recommend this product to anyone looking to stay cool (or warm) at night.

Tammy, we are so happy that you are getting better sleep with Perfectly Snug. The water solutions out there do require a lot of maintenance so we are glad that you don't have to worry about any of that with our solution. We appreciat you and hope you continue to get great sleep every single night so you wake up feeling great.

Visited then bought: it's great

I'm pretty sceptical when it comes to 'fancy gadgets' but this topper really is all it says. I asked to visit the factory and was not only welcomed with open arms, but got to test it. I'm very noise senstive and was really pleased by the soft white noise. This thing has not only been engineered properly but has a lot of really nice touches like the side buttons that don't wake you up at night. So proud to be supporting a small Canadian company: and no monthly subscriptions! At first I wondered if it was even working and then when I went away for four nights I realized how much difference it made. It's sleeping magic. I'm telling all my friends.

Dee, we get it and hear it all the time that with 'gadgets' like this there is always some risk but it WORKS as you have discovered. :-) Our founders are engineers so they are going to love reading your comment about it being engineered properly so thank you for that feedback. Sleep well!!!

Finally, I'm Not Laying on a Hot Spot

We love our Perfectly Snug. It has eliminated my discomfort from a hot mattress...which was supposedly one of the coolest mattresses sold. It is now!

Thank you Stanly! So glad that you are not laying in the hot spot anymore. Don't be fooled by what mattress companies say about their 'cooler mattresses.' 'Cool to the touch' is not even close to what Snug can do. :-) Sleep well and we appreciate you taking the time to share your thoughts.

Game Changer!

I have had my perfectly snug for a little over two weeks, and I have not had to toss and turn all night to cool off--it is a small miracle. I also love the fact that this is plug and play, no big machines, no water--just roll your topper out plug it in and be comfy. My husband likes that he can warm up his side too. I also don't find the topper too hard at all--I am a side and back sleeper. Time will tell if the pad keeps cooling and keeps it shape but so far so good--I haven't slept this great in a long time.
Game Changer!

Nice, subtle cooling!

My wife sleeps hot on our memory foam mattress. We tried the BedJet and it is definitely cooling on top but still felt warm on the bottom. We also tried a non-active “cooling” topper but it felt warmer than without the topper. We also ruled out the water based mattress toppers due to the need for ongoing maintenance and the possibility of leaks. Then we tried the Perfectly Snug topper. The cooling is very subtle, which we both like a lot. I love the burst mode that runs for 5 minutes (can be adjusted in the app) before it goes to the normal setting. We also like the easy to access controls right on the topper, no need to use your phone to make an adjustment during the night. It even has vocal confirmation of the setting change! We had a very cool morning last week so I tried the heat setting and that works well too. Yes, this is pricy, but a good night’s sleep is worth it. Customer service was very prompt and professional when I contacted them with a question. We are loving this topper!

Testimonials

Brent and Adina

Jessika

Pam